Fault finding & repairs in Southampton

We trace the cause, test the affected circuit and explain the repair options before work proceeds. Common calls include immersion heaters, socket circuits, lighting faults and faulty protective devices.

We are based in Southampton and cover Hampshire, Dorset, Berkshire, Wiltshire and the Isle of Wight. Share the property location, the issue or proposed work, and any helpful photos or existing reports so we can advise on the next step.

Both callout prices include the first hour of labour. A minimum charge of one hour applies. These are starting prices; confirm the callout charge when booking. We discuss the cost of any further work before proceeding.

For urgent assistance, call 07387 174998 to discuss the fault, your location and attendance. Emergency callouts are available 24/7, 365 days a year.

Intermittent tripping, a loss of power to part of the property or a damaged accessory can have different causes. The useful starting point is what you have observed, when it began and which rooms or equipment are affected.

What to send

Include the postcode, a description of the symptoms and any previous report. Photographs of accessible equipment can help explain the issue; you do not need to remove covers or investigate wiring to make an enquiry.

Diagnosis before a repair decision

A hidden or intermittent fault may need investigation before a repair can be priced. We discuss the findings and proposed work so you can understand the next step.

For urgent work, our emergency callout service operates 24/7, 365 days a year. Call 07387 174998 to discuss attendance. A website enquiry is not a confirmed emergency booking.

Enquire about fault finding or discuss an existing inspection report.

What information helps with fault finding?

Tell us which parts of the property have lost power, which device is tripping, when the problem started and whether it follows use of a particular appliance. Photos of the board and an existing report can also help.

Can the repair price be confirmed before diagnosis?

Some visible repairs can be scoped from photos, but hidden wiring faults may need investigation first. We will explain the proposed approach and any further work before it proceeds.

Do you attend outside normal office hours?

Yes. Emergency callouts are available 24/7, 365 days a year. Call 07387 174998 to discuss urgent assistance. Office hours for routine enquiries are Monday–Friday, 08:00–16:00.

How much is a non-emergency callout?

Non-emergency callouts start from £60 + VAT (£72 including VAT), including the first hour of labour. A minimum charge of one hour applies. Confirm the callout charge when booking. We discuss the cost of any further work before proceeding.